Privacy Policy

Last updated: June 11, 2026

Rodent Control Network of Bend ("we," "us," or "our") operates rodentcontrolbend.com, a free local guide that connects Central Oregon homeowners with vetted, independent rodent exclusion specialists. This policy explains what information we collect when you use the site or our referral line, how we use it, and the choices you have.

Information We Collect

Information you give us. When you submit a referral request form or call our referral line, we collect the details you provide — typically your name, phone number, zip code, and a description of your rodent problem. Providing this information is voluntary, but we need it to match you with a specialist.

Information collected automatically. Like most websites, we receive standard technical information when you visit — such as your browser type, device type, the pages you view, and how you arrived at the site. This is collected through cookies and similar technologies, primarily via Google Analytics (described below).

Google Analytics

We use Google Analytics to understand how visitors use the site — which pages are read, how long visits last, and what devices people use — so we can improve our guides and referral experience. Google Analytics uses cookies to collect this information, which is transmitted to and stored by Google. The data we see is aggregated and does not directly identify you.

You can learn how Google uses this data at policies.google.com/technologies/partner-sites, and you can opt out of Google Analytics entirely by installing the Google Analytics opt-out browser add-on. You can also block or delete cookies through your browser settings.

How We Use Your Information

We use the information you provide to match you with an appropriate specialist in our network, to respond to your questions, and to operate and improve the site. We do not sell your personal information, and we do not use it for third-party advertising.

When We Share Information

When you request a referral, we share your contact details and problem description with the independent specialist we match you with — that is the purpose of the service. Beyond that, we share information only with service providers who help us run the site (such as hosting and analytics), or when required by law.

Data Retention & Security

We keep referral records only as long as needed to provide the service and meet our legal obligations, and we use reasonable safeguards to protect the information we hold. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

Your Choices

You may contact us at any time to ask what information we hold about you, to correct it, or to request that we delete it. You can browse the site without submitting any personal information, and you can manage cookies through your browser or the Google Analytics opt-out described above.

Children

Our services are directed to adults. We do not knowingly collect personal information from children under 13, and we will delete any such information we learn we have collected.

Changes to This Policy

We may update this policy from time to time. The "Last updated" date at the top reflects the most recent revision, and material changes will be posted on this page.

Contact Us

Questions about this policy or your information? Email {{ contactEmail }} or call (541) 422-4462. Rodent Control Network of Bend · Bend, Oregon 97701.